Customer Service Resume Summary

Customer Service Resume SummaryWhether you are about to interview for a job or simply compiling one as a reference, the most important piece of your resume is your customer service resume summary. This should be concise and to the point, yet detailed enough to include what will truly make you stand out from the competition.To begin with, it's important to give a quick overview of yourself. This doesn't have to be overly detailed, but should include how long you've been in business, your specialty, and what specific positions you currently hold. You can always add in a little bit of a personal touch by mentioning any awards or certifications you may have obtained in the past.The next section of your customer service resume summary should be the reason for your employment at this particular company. It should briefly state why you are there, your skills and capabilities, and what you do on a daily basis. Avoid listing too many details, as it will be difficult to discuss your duties if you can't fully explain them.The next section of your customer service resume summary should be your qualifications and educational background. Don't hesitate to share any awards or certificates you may have earned in the past, as this will help to detail how well prepared you are for the position. It's also important to include your work experience, such as promotions, overtime hours, and how many shifts you've worked, as this will give the interviewer a better understanding of the level of your work.When compiling your customer service resume summary, you should not only focus on what skills you possess, but what talents you possess that allow you to perform the services you are seeking. For example, if you need a clerical position, you should include some of your most important certifications, such as math or the medical field. This will allow the employer to get a better idea of what you do best and also create a contrast between your qualifications and what theyare looking for. Finally, the customer service resume summary should contain your unique selling proposition (USP). This should be your most important piece of the resume, as this will allow you to display your knowledge of customer service and demonstrate the value you bring to the organization. Your USP should include what makes you different from your competitors, who you think is the best candidate for the position, or how your role will fit into the current training or development schedule.The last important component of your customer service resume summary is your goals. By listing your goals, you will be able to determine whether you are planning on remaining with the company after the interview, if you will be going to college after your internship, or if you plan on taking an educational course to obtain a higher level of certification.As with any resume, your customer service resume summary is a great place to start and a great way to get the attention of the hiring manager. However, as th is is a long and detailed document, make sure to use every section of the summary to really shine and highlight what you will bring to the company.